Managing Absence Assignment Example | Topics and Well Written Essays - 2750 words

Managing Absence - Assignment Example This leads to poor and staggered service to customers, as agency employees, being untrained and raw, could never do justice to customers without bungling or making glaring mistakes. Problem of delayed service is very common and Line managers have to deal with unpleasant customer complaints, which sometimes, run for days and months, causing immense man-hour loss over trivia. If not attended sincerely and find suitable solutions, Company will lose the carefully nurtured image and goodwill in the market, not to mention facing the unpleasant and enraged reactions from the customers. Temporary staff is unsuitable for another reason that it needs more guidance and managers have to frequently accompany them to see that serious errors do not occur. This naturally results in distraction and wastage of managers' precious working time. Recruitment and staff turnover of the Company in recent years has become noticeably frequent and this is financially undesirable1. It is a matter of serious concern that unforeseen absences are creating major problems to management and managers and hence, are unpleasant to the image of the Company. The gravity of the situation is acute as absenteeism can result in service failures, recovery actions, implications etc. There are instances when Company was even drawn into unpleasant legal battles and this shows that prevention and solution both are immediately needed. Managing absence and its effect on productivity and efficiency is no small concern, and it is desirable to get practical advice to deal with long and short-term absences, ill health and absence resulting from working stress. It is essential to assess the damage to Company and inconvenience to managers who are forced to reorganise the entire group to set it rolling. Costs of frequent re-organisations cannot be ignored either. The downward trend in Company performance is creating an unhealthy atmosphere2. Reasons and excuses of sickness should be considered against the real sickness, manager bullying, children responsibility, exhaustion, depression, old relatives and their responsibility, their hospitalisation, sickness of tiny children and partner or husband etc. Handling absenteeism with professional help and on the basis of research already done is essential. Diagnosing problems, identifying weak spots, controlling systems and spotting training requirements for heads of department, line managers and team managers on how to deal with persistent absentees is important. Consulting employment law consultants and human resource professionals and frequent meetings with employee relations officers is another form of tackling this evil. In house legal advisers should be consulted for further actions against the absentees. Possibilities of future damage repair like in-house training; continuing professional development focussed on developing the employee's full potential, encouraging interactions, advising on employment law issues and practical law issues could guide strategy mapping. This will also involve line management solutions, return to work interviews, and frequent monitoring. It is better to involve employee work commitment, peer pressure, and medical opinion etc. and arrive at a decision after going through every aspect of absenteeism including from the

PA Mod 2 New Homeland Security Challenges Assignment

PA Mod 2 New Homeland Security Challenges - Assignment Example For example, following the rail system bombings in both London and Madrid, a number of suspected terrorists were arrested in Florida, Britain and Canada with the help of the cooperation between the locals and law enforcement agencies. Consequently, this is a likely indication that such campaigns are important in the achievement of the goals of community policing because they may provide key information that can be used to identify suspects and prevent terrorist attacks (McGarrell et al. 142). At a time when asymmetric terrorism is increasingly posing the greatest threat to our homeland security, such campaigns as used in the Dearborn case also help in the achievement of community policing goals because they encourage community members to voluntarily provide information that may lead to the prevention of crime and terrorist activities, and the improvement of public security. According to the current homeland security policies, emergency responses to terrorist attacks should be based on an interrogated approach between law enforcers, DoD, FEMA as well as other emergency response agencies based on intelligence gathering. Yes. Although both community policing and zero tolerance policing are all designed to help fight against crime and criminal activities, zero tolerance policing often works against the goals of community policing particularly with regard to the efforts of logical crime prevention. For example, most citizens and members of the communities generally view the street sweeps aimed at enhancing zero tolerance policing to be biased, brutal and militaristic. In this regard, zero tolerance policing may actually discourage community members from actively participating in community crime prevention initiatives that involve cooperating with the police. Zero tolerance was supposedly initiated to help crack down low level crimes such as scribbling graffiti, loitering and other related

Is Microsoft a Monopoly Research Paper Example | Topics and Well Written Essays - 1750 words - 1

Is Microsoft a Monopoly - Research Paper Example Before drawing any conclusions about Microsoft being a monopoly, we must first understand what a monopoly really is. A pure monopoly exists when there is a single supplier (Grant). In another definition monopoly is defined as the only supplier of a good for which there are no close substitutes (Perloff). From the above two definitions of monopoly it is safe to assume two characteristics that a firm must possess to be called a monopoly: 1. Sole supplier: variations may exist regarding the context of the sole supplier. In case of a pure monopoly there will be only one firm in the industry, meaning that the firm is the industry. It can also mean that there is one major firm with nearly the whole market power and other small firms have negligible share of the market that they can be ignored. Based on the two definitions I believe that Microsoft is not a monopoly. Firstly we must establish the industry, before labeling Microsoft a monopoly. If we consider the software industry then Microsoft is definitely not a monopoly. The software industry is huge with a diverse range of software ranging from OS software in which Microsoft holds a considerable market share to medical software where Microsoft has no market share. The fact is that before classifying a firm’s position in the industry first the industry needs to be defined. If we consider the first attribute then Microsoft is not the single supplier even in the OS industry, where it holds considerable market share. It faces competition from Android OS for tablet computers, Linux, Oracle, Xerox, DEC, Psion, Apple’s OS which is found in most Apple machines, and iOS, Apple’s OS for iPad and iPhones. There are some other OS that are developed on little known platforms, some of the most notable of these OS are: Haiku for IA-32 platform, RISC OS for ARM platform, MorphOS for Pegasos, EFIKA and Amiga platforms. Although these OS are in the market, Microsoft is the industry

Managing Absence Assignment Example | Topics and Well Written Essays - 2750 words

Managing Absence - Assignment Example This leads to poor and staggered service to customers, as agency employees, being untrained and raw, could never do justice to customers without bungling or making glaring mistakes. Problem of delayed service is very common and Line managers have to deal with unpleasant customer complaints, which sometimes, run for days and months, causing immense man-hour loss over trivia. If not attended sincerely and find suitable solutions, Company will lose the carefully nurtured image and goodwill in the market, not to mention facing the unpleasant and enraged reactions from the customers. Temporary staff is unsuitable for another reason that it needs more guidance and managers have to frequently accompany them to see that serious errors do not occur. This naturally results in distraction and wastage of managers' precious working time. Recruitment and staff turnover of the Company in recent years has become noticeably frequent and this is financially undesirable1. It is a matter of serious concern that unforeseen absences are creating major problems to management and managers and hence, are unpleasant to the image of the Company. The gravity of the situation is acute as absenteeism can result in service failures, recovery actions, implications etc. There are instances when Company was even drawn into unpleasant legal battles and this shows that prevention and solution both are immediately needed. Managing absence and its effect on productivity and efficiency is no small concern, and it is desirable to get practical advice to deal with long and short-term absences, ill health and absence resulting from working stress. It is essential to assess the damage to Company and inconvenience to managers who are forced to reorganise the entire group to set it rolling. Costs of frequent re-organisations cannot be ignored either. The downward trend in Company performance is creating an unhealthy atmosphere2. Reasons and excuses of sickness should be considered against the real sickness, manager bullying, children responsibility, exhaustion, depression, old relatives and their responsibility, their hospitalisation, sickness of tiny children and partner or husband etc. Handling absenteeism with professional help and on the basis of research already done is essential. Diagnosing problems, identifying weak spots, controlling systems and spotting training requirements for heads of department, line managers and team managers on how to deal with persistent absentees is important. Consulting employment law consultants and human resource professionals and frequent meetings with employee relations officers is another form of tackling this evil. In house legal advisers should be consulted for further actions against the absentees. Possibilities of future damage repair like in-house training; continuing professional development focussed on developing the employee's full potential, encouraging interactions, advising on employment law issues and practical law issues could guide strategy mapping. This will also involve line management solutions, return to work interviews, and frequent monitoring. It is better to involve employee work commitment, peer pressure, and medical opinion etc. and arrive at a decision after going through every aspect of absenteeism including from the

Is Microsoft a Monopoly Research Paper Example | Topics and Well Written Essays - 1750 words - 1

Is Microsoft a Monopoly - Research Paper Example Before drawing any conclusions about Microsoft being a monopoly, we must first understand what a monopoly really is. A pure monopoly exists when there is a single supplier (Grant). In another definition monopoly is defined as the only supplier of a good for which there are no close substitutes (Perloff). From the above two definitions of monopoly it is safe to assume two characteristics that a firm must possess to be called a monopoly: 1. Sole supplier: variations may exist regarding the context of the sole supplier. In case of a pure monopoly there will be only one firm in the industry, meaning that the firm is the industry. It can also mean that there is one major firm with nearly the whole market power and other small firms have negligible share of the market that they can be ignored. Based on the two definitions I believe that Microsoft is not a monopoly. Firstly we must establish the industry, before labeling Microsoft a monopoly. If we consider the software industry then Microsoft is definitely not a monopoly. The software industry is huge with a diverse range of software ranging from OS software in which Microsoft holds a considerable market share to medical software where Microsoft has no market share. The fact is that before classifying a firm’s position in the industry first the industry needs to be defined. If we consider the first attribute then Microsoft is not the single supplier even in the OS industry, where it holds considerable market share. It faces competition from Android OS for tablet computers, Linux, Oracle, Xerox, DEC, Psion, Apple’s OS which is found in most Apple machines, and iOS, Apple’s OS for iPad and iPhones. There are some other OS that are developed on little known platforms, some of the most notable of these OS are: Haiku for IA-32 platform, RISC OS for ARM platform, MorphOS for Pegasos, EFIKA and Amiga platforms. Although these OS are in the market, Microsoft is the industry

The Dog Days Essay Example for Free

The Dog Days Essay Jasper Jones is an Australian novel written by Craig Silvey, from the opening line Craig Silvey puts the reader right in the action. Jasper Jones is written in the first person from Charlie Bucktin’s point of view, he is a teenage boy living in a country town called Corrigan. The novel starts when Jasper Jones pays Charlie an unexpected visit in the middle of the night. And the novel tells the story of how Charlie’s life changes from that moment on. Charlie’s recollection of events is shared honestly, making the story both tangible and humorous. The font cover of Jasper Jones The novel was short listed for the Miles Franklin award in 2010. Jasper Jones is a page turner a ‘whodunit’. Craig Silvey has created a tightly crafted novel and Jasper’s arrival foreshadows the beginning of the hero’s journey for Charlie. From the opening page Charlie and the reader want to know why, Jasper has come to his room in the middle of the night? The action of the story starts immediately. Charlie is a teenager who has never snuck away from home, the fact that Jasper has sort him out is both thrilling and ominous. Jasper asks Charlie if he is ready! â€Å"What? Ready for what? † Jasper doesn’t give any details, â€Å"I tole you. I need your help, Come on. † Craig Silvey via his characters, raises engaging story questions to keep the reader involved. Charlie is conflicted, he tells us he is excited yet afraid, this inner conflict also adds to the drama of the first chapter, as we also get a sense of who these characters are. The scene is set in the first chapter, Charlie is following Jasper through the town, and like Charlie the reader has no idea where they are headed. Charlie describes where they are, and as he thinks the reader is introduced to the key characters in the town. Every detail raised in the opening chapter is paid off either in the first chapter or by the end of the novel. We learn about Charlie’s dreams and about the social currency of the small-minded Australian town, called Corrigan. Charlie’s thoughts give us important back story. For example they stop out the front of Mad Jack Lionel’s place, which Charlie hopes is not their destination. The reader learns about the local urban myth surrounding Mad Jack Lionel. And how to raise your social status in town- by stealing peaches from Mad Jack’s tree. This back story helps set up the story themes; of truth, courage and coming of age. Jasper Jones, explores dynamic relationships of love, friendship, loyalty and abuse. The characters are strong with a terrific commaraderie between Jeffery and Charlie. It is well worth a look, it’s not just for young adults but for adults who love reading a book that you can’t put down.

Synthesis of Cyclohexene from Cyclohexanol

Synthesis of Cyclohexene from Cyclohexanol Experiment #1: Synthesis of Cyclohexene from Cyclohexanol Johanna Bernadette C. Halili Mr. John Ephraim Torres June 21, 2014 ABSTRACT The synthesis of cyclohexene from cyclohexanol is an example of elimination reaction. Cyclohexanol, a secondary unsaturated alcohol, undergoes dehydration reaction to form a good leaving group which is H20 because the OH group of an alcohol is a very strong base making it a poor leaving group. The reaction will then be followed by the obstruction of a hydrogen atom to form a carbon double bond or an alkene which in this case is cyclohexene. Cyclohexene is an unsaturated hydrocarbon which is very reactive due to its negative center (Ault, 1973; Williamson, 2013; Eagleson, 1994). Gas chromatography-mass spectrometry is an instrument which is used to separate gaseous substances and it functions as an analyzer for the compound. This instrument may be able to provide the molecular weight, formula and structure of an unknown compound. Synthesis was done via simple distillation since distillation gives a relatively pure yield (Karesek-Clement, 1988). Phosphoric acid was added to cyclohexano l in a round bottomed flask to have the dehydration reaction which would yield to the cyclohexene. It was then distilled and the group was able to get 3 ml of yield. The distillate was observed using the mass spectrometer and it showed that the yield had an 81.98 molecular weight which is very close to the theoretical molecular weight of cyclohexene which is 82. Fragments were also observed with the result obtained and some can be considered as impurities. The product was affirmed to be cyclohexene based from the results obtained from the mass spectra. We can say that the gas chromatography-mass spectrometry is a great tool in analyzing either an unknown or for comparative reasons of a compound since it gives accurate results. Also, it is recommended to analyze at once the product for it not to evaporate. INTRODUCTION Alcohols undergo elimination reaction in the presence of a strong acid to form an alkene. Strong acids such as Sulfuric acid (H2SO4) and Phosphoric acid (H3PO4) are used in the dehydration reaction of alcohols. The acid needs to protonate the –OH group because -OH is a strong base making it a poor leaving group. Once the –OH has been protonated to H20, it can leave and the nucleophile will obstruct a beta hydrogen to form a carbon double bond or an alkene (Williamson, 2013). An example of this reaction was observed in this experiment with the synthesis of cyclohexanol to cyclohexene via distillation and extraction. Cyclohexanol is a secondary saturated alcohol with boiling point of 100.16 celcius which undergoes elimination reaction to form cyclohexene product with respect to their interaction with the column (stationary phase) and the gas/helium (mobile phase). A mass spectrum may be able to give the following information: molecular weight, molecular formula and molecular structure of the substance (Ault, 1973).. The objectives of this experiment are to isolate cyclohexene from cyclohexanol through acid-catalyzed elimination of water and to be able to determine the identity of the distillate product through Gas Chromatography. II. METHODOLOGY In this experiment, Cyclohexanol was synthesized to cyclohexene via distillation and extraction. In a 50 ml round bottomed flask, 5.0 grams of cyclohexanol, 1 ml of 85% phosphoric acid and boiling chips were added. After the flask was swirled to mix the contents, it was attached to a fractionating column which was fitted with a distilling adapter, thermometer and a simple condenser. The flask was heated using an oil bath with boiling chips for 5 minutes. The distillation process was done until the residue reduced to 1 to 15 ml. The group was able to collect only 3 ml of distillate. The receiver was placed in an ice bath for the residue not to evaporate. The distillate in the receiver was then transferred to a separatory funnel. Furthermore, 5 ml of water was added and was stoppered and mixed through shaking. The lower aqueous layer was discarded while the upper organic layer was decanted to an Erlenmeyer flask. Enough amount of Anhydrous sodium sulfate were placed in the Erlenmeyer f lask to absorb water residues as it was swirled occasionally for 10 minutes. The contents of the Erlenmeyer flask was then transferred to a test tube and the next distillation process was not done since the yield of the distilled product was too few. The product was then analyzed using a gas chromatography-mass spectrometry apparatus in the instrument room. III.RESULTS AND DISCUSSIONS For this experiment, the yield was analyzed using the gas chromatography-mass spectrometry apparatus. The graph shows the relationship between the relative abundance (y-axis) to M/Z ratio (x-axis). The result of the gas chromatography-mass spectrometry of the product can be seen in fig 1 at the last page, the parent ion or the molecular ion denoted by M+ has a value of Distillation helps in obtaining purer substances. Also, an advanced instrument such as the gas chromatography-mass spectrometry apparatus gives a very accurate result or molecular weight of the product and other fragments. There can still be further modifications for better results. First, the instruments to be used should always be dried properly to make sure that there will be no impurities such as water. Second, another round of distillation should also be done to have purer product to avoid seeing impurities. Lastly, it is greatly recommended for the yield to be analyzed at once since it was observed that for some, the distillate evaporated. V.REFERENCES Bernard, M., Chandler, Z. The-Mach. Elimination reactions; cyclohexene from cyclohexanol. http://the-mach.wikispaces.com/Elimination+reaction%3B+cyclohexene+from+cyclohexanol (accessed June 12, 2014) Khan Academy. E1 elimination: Carbocation rearrangements. https://www.khanacademy.org/science/organic-chemistry/substitution-elimination-reactions/e1-e2-tutorial/v/e1-eliminationcarbocation-rearrangements (accessed June 12, 2014) Ault, A. Techniques and Experiments for Organic Chemistry, 6th ed.; Waveland Press Incorporated: Illinois, 1973. Eagleson, M. Concise Encyclopedia Chemistry; Walter De Gruyter Inc: Berlin, 1994. Masters, K., Williamson, K. Macroscale and Microscale Oorganic Experiments, 6th ed.; Cengage Learning: Stamford, USA, 2010 Clement, R.E., Karasek, F.W. Basic Gas Chromatography-Mass Spectrometry: Principles and Techniques; Elsevier, 1988. University of Bristol. Gas Chromatography Mass Spectrometry (GC/MS). http://www.bris.ac.uk/nerclsmsf/techniques/gcms.html (accessed June 20, 2014) Baklajian, Alex (May 2012). Introduction to mass spectrometry. and water which co-distill (Eagleson, 1994). The distillate product is cyclohexene which is unsaturated and has the boiling point of 83 celcius. Synthesis was done via distillation since it helps in obtaining purer substances (Bernard-Chandler, n,d). Gas chromatography-Mass Spectroscopy is a physical method of separating a compound which are volatile and thermally stable. This instrument can separate, identify and quantify compounds. The two phases that involves the process are the stationary phase which is the column and the mobile phase which is the carrier gas like helium (Karesek-Clement, 1988). The vaporized sample will be attacked by beam of electrons which is called the ionization process in which the positively charged ionic fragments are produced. This process involves the removal of electrons since the beam of electrons knock off one electron from a molecule which forms the parent ion or molecular ion. Fragmentation happens with the product of ionization to give smaller charged and neutral pieces. A magnetic field would force the circular flow of the ions and the separation will occur since they will follow different path of radius 81.98 which gives us the relative formula mass of the molecule (University of Bristol, n.d; Ault, 1973). Also, it can be seen that there is a presence of an isotope since there is a peak that is close in value with the M+ to the right. This is because carbon has an isotope which is 13C. The natural abundance of Carbon 12 is much higher than the natural abundance of Carbon 13 but since the mass spectrometer gives very accurate results, it may be able to detect the isotope. The parent ion M+ has the highest mass among the peaks. Any peaks lower than the M+ are just considered as fragment readings in the spectrum while the isotope, denoted by M+1, is the peak which is to the right of the parent ion which is lower in intensity (chem.ucla.edu, n.d; Baklajian, 2012). Other peaks can be considered as just fragments. These fragments are due to the breaking down of the unstable positive ions (chemguide.co.uk, n.d; Ault, 1973). On the other hand, the base peak is the one with the 56 molecular weight indicated by its 100 reading in abundance. The base peak always has the highest abundance among all the peaks (Karesek-Clement, 1988). The peak with the 100.013812 reading can be considered as an i mpurity. Even if it has the highest mass reading, it was not considered as the molecular ion peak since the compound being talked about here is cyclohexene. To sum it all up, the group was able to collect cyclohexene via distillation of cyclohexanol. The obtained results from the mass spectrum showed the presence of an impurity and also an isotope peak. The yield’s molecular weight (81.98) was indeed very close to the theoretical molecular weight which is 82. IV.CONCLUSION AND RECOMMENDATION It was observed that in this experiment on synthesis of cyclohexene from cyclohexanol, the group was able to produce cyclohexene as can be seen in the mass spectra which indicates that the product obtained by the group had an 81.9265 molecular weight which is relatively close to the theoretical molecular weight of cyclohexene which is 82. The group was able to perform all of the objectives for this experiment which are to synthesize cyclohexene from cyclohexanol and obtain a mass spectra of the product via gas chromatography-mass spectrometry. In conclusion, the synthesis of cyclohexene from cyclohexanol can be done in many ways and distillation is one of its examples. chemguide.co.uk. Mass Spectra: The Molecular ion M+ Peak. http://www.chemguide.co.uk/analysis/masspec/mplus.html (accessed June 20, 2014) https://www.youtube.com/watch?v=6q-M5V9roL0 (accessed June 20, 2014) Chem.ucla.edu. Mass Spectrometry. [Online] n.d, http://www.chem.ucla.edu/harding/notes/notes_14C_MS.pdf (accessed June 20, 2014) â€Å"I hereby certify that I have given a substantial contribution to this report and I did not copy and/or quote from any resource material unless being cited as reference. I am make known that failure to accomplish the second clause would eb grounds for plagiarism and a failing grade for my final laboratory report.† Halili, Johanna Bernadette C. 11332654 Fig 1: Mass Spectrum of cyclohexene distillate Page 1 of 4 Experiment #1: Synthesis of Cyclohexene from Cyclohexanol